General Terms and Conditions of Sale

The website https://tabib.clinic is published by Tabib.clinic SARL (Limited Liability Company) with a share capital of 100,000 MAD, registered with the Casablanca Trade Register under number 598981, with its registered office located at 86 Rue Ouled Ziane, Floor 4, No. 403, Casablanca, Morocco. ICE (Tax ID): 003370694000057 Phone number: +212 763 333 022 Email address: info@tabib.clinic The host of the website https://tabib.clinic is Vercel Inc., with its registered office at 440 N Barranca Ave #4133, Covina, CA 91723, United States.

The website https://tabib.clinic provides the User with free access to the following services: • Online doctor consultation booking • Home nurse consultation • Emergency Doctor: Emergency medical consultation at home 24/7 • Ambulance: Medical transport and inter-hospital transfer • Home Care: Injections, infusions, dressings, blood tests • Teleconsultation: Online medical consultation with qualified doctors • Medical Equipment: Rental and sale of medical equipment • Home Hospitalization: Continuous hospital care at home The site is freely accessible from any location to any User with Internet access. All costs incurred by the User to access the service (computer equipment, software, Internet connection, etc.) are their responsibility.

The site ensures the collection and processing of personal information in compliance with privacy according to Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data. Under this law, the User has the right to access, rectify, delete, and object to their personal data. The User exercises this right: • By email at: info@tabib.clinic • Via the contact form available on the site

Trademarks, logos, signs, and all site content (texts, images, sound...) are protected by intellectual property law and particularly by copyright. The Tabib.clinic trademark is a registered trademark of Tabib.clinic. Any representation and/or reproduction and/or partial or total exploitation of this trademark, of any nature whatsoever, is totally prohibited. The User must obtain prior authorization from the site for any reproduction, publication, or copy of the various contents. The User agrees to use the site content in a strictly private context; any use for commercial and advertising purposes is strictly prohibited. Any total or partial representation of this site by any process whatsoever, without the express authorization of the website operator, would constitute infringement punishable under Moroccan law. It is reminded that the User who reproduces, copies, or publishes protected content must cite the author and source.

The sources of information published on the site https://tabib.clinic are deemed reliable, but the site does not guarantee that it is free from defects, errors, or omissions. The information provided is presented for indicative and general purposes without contractual value. Despite regular updates, the site https://tabib.clinic cannot be held responsible for changes in administrative and legal provisions occurring after publication. Likewise, the site cannot be held responsible for the use and interpretation of the information contained on this site. The site https://tabib.clinic cannot be held responsible for any viruses that could infect the computer or any computer equipment of the Internet user, following use, access, or downloading from this site. The site's liability cannot be engaged in case of force majeure or an unforeseeable and insurmountable event by a third party.

Hyperlinks may be present on the site. The User is informed that by clicking on these links, they will leave the site https://tabib.clinic. The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be responsible for their content.

The User is informed that during visits to the site, a cookie may be automatically installed on their browser software. Cookies are small files temporarily stored on the User's computer hard drive by their browser and are necessary for using the site https://tabib.clinic. Cookies do not contain personal information and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User's visit, others remain. The information contained in cookies is used to improve the site https://tabib.clinic. By browsing the site, the User accepts them. However, the User must give consent for the use of certain cookies. If not accepted, the User is informed that certain features or pages may be denied. The User can disable these cookies through the settings in their browser software.

**Pricing** Our service prices are displayed in Moroccan Dirhams (MAD) and can be consulted on our site or communicated when booking. Prices may vary according to: • Time of intervention (day/night) • Day of intervention (weekday/weekend/holiday) • Geographic area • Complexity of the intervention **Payment Methods** Payment can be made: • In cash at the time of intervention • By bank card (secure payment) • By bank transfer for businesses • By insurance deduction (if under agreement) **Billing** An invoice is systematically provided to the Patient or sent by email after each intervention.

In case of cancellation of an order paid by bank card for Tabib.clinic services, the User is informed that Tabib.clinic does not issue any refunds. Any cancellation of a paid order does not result in any refund, whether partial or total. Tabib.clinic reserves the right to charge the full amount of the order in case of cancellation. **Exception** Tabib.clinic may cancel an intervention in case of: • Force majeure (extreme weather conditions, civil unrest) • Unavailability of healthcare professionals • Incorrect information provided by the Patient In case of cancellation by Tabib.clinic, no fees will be charged and any deposit paid will be refunded.

The User acknowledges and accepts this no-refund policy when placing an order for Tabib.clinic services. In accordance with applicable regulations, the right of withdrawal does not apply to health and medical care services which, by their nature, cannot be returned or cancelled once the service has begun. In case of dispute or question regarding this policy, the User can contact Tabib.clinic according to the methods indicated in Article 1 of these general terms and conditions of sale.

Tabib Clinic is committed to: • Providing quality services by qualified and certified professionals • Respecting announced intervention times (subject to exceptional circumstances) • Guaranteeing the confidentiality of Patient medical data • Providing an invoice for each intervention • Providing assistance in case of complaint All doctors and healthcare professionals working for Tabib Clinic are: • Registered with the National Council of the Order of Physicians of Morocco (CNOM) • Holders of required degrees • Covered by professional liability insurance

Tabib Clinic guarantees compliance with medical secrecy in accordance with legal provisions in force in Morocco. Patient medical data are: • Strictly confidential • Accessible only to the healthcare professionals concerned • Stored in accordance with our privacy policy • Transmitted to authorities only if required by law For more information, see our Privacy Policy.

Moroccan law applies to this contract. In the absence of an amicable resolution of a dispute between the parties, the courts of Casablanca will have sole jurisdiction. For any question regarding the application of these GTC, you can contact the publisher at the contact details listed in Article 1.